FAQ's 3

• Where can I buy essence cosmetics?
• How does essence keep their prices low and provide high quality?
• Why has my favorite product been discontinued?

Your Account 2

• How do I login or create an account?
• Do you keep my information?

Orders and shipping 7

• what is your return policy?
• Do you charge sales tax?
• How long will it take for my order to arrive?
• How do I track my order
• I’ve received my order but I have questions. How can I contact you?

View all 7

Cruelty Free 5

• Does essence test on animals?
• What does the law have to say about “testing on animals”?
• Where does essence stand on animal testing?
• Is a product that has never been tested on animals still safe?
• What about essence products that are manufactured outside of the European Union, for example, in China? Do you test those on animal?