Enter your search term here...
New support ticket
Check ticket status
Where can I buy essence cosmetics?
How does essence keep their prices low and provide high quality?
Why has my favorite product been discontinued?
How do I login or create an account?
Do you keep my information?
Orders and shipping
what is your return policy?
Do you charge sales tax?
How long will it take for my order to arrive?
How do I track my order
I’ve received my order but I have questions. How can I contact you?
View all 7
Does essence test on animals?
What does the law have to say about “testing on animals”?
Where does essence stand on animal testing?
Is a product that has never been tested on animals still safe?
What about essence products that are manufactured outside of the European Union, for example, in China? Do you test those on animal?
Help Desk Software